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Returns & Exchanges

Akris is committed to your complete satisfaction; we offer complimentary returns for items in their original, unworn condition within 14 days of delivery. Please ensure all designer tags and security seals remain intact to qualify for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

2

Prepare the Package

Place the items in their original Akris packaging, including all dust bags and hangers, and securely seal the box using the provided adhesive strip.

3

Ship the Item

Affix the prepaid UPS return label to the outside of the package and drop it off at any authorized UPS location or schedule a complimentary pickup.

4

Quality Inspection & Refund

Once our atelier receives and inspects your return for quality compliance, a refund will be issued to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing