Frequently Asked Questions
Everything you need to know about your Akris shopping experience.
What is the standard shipping timeframe for Akris orders?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by destination but generally range from 7-14 business days.
What is your return policy for luxury items?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all designer tags still attached to be eligible for a full refund.
How do I ensure the correct fit for my garments?
Each product page features a detailed size guide. We recommend comparing your measurements against our chart, as our collections are tailored to European sizing standards.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your products covered by a quality guarantee?
Yes, Akris products are crafted with the highest quality materials. If you encounter any manufacturing defects, please contact our concierge service for repair or replacement options.
Can I track my order once it has been shipped?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.